How we do it
At Third Wish we let our results speak for themselves. Our clients are achieving their business and marketing goals on the Internet every day. Some are even surpassing their goals and achieving remarkable profit.
We know everything starts with a marketing concept and need. We do not begin on a Web Site Design until we know exactly what our client's marketing goals and web purposes are and how we can help them best be achieved. We are a very customer and service oriented company and work very closely with our clients both during and after their Web Design and Development
You call our office
And we schedule an appointment, or we are referred to you and give you a call.
Or you contact us via our website using e-mail.
We meet with you
Either in person or via the telephone, or video conferencing, depending on your location. A lot of our customers are outside of California, or the areas where our offices are located. We completely design their sites by corresponding via the telephone or video conferencing and send information via fax, e-mail, regular mail, the Internet, Federal Express or UPS.
During the meeting
We familiarize you with our company. We answer questions regarding our qualifications. We give you all of our contact information. We walk you through and show you different types of Websites that we have designed on the Internet. We discuss and identify your ideas, wants and needs for your place on the Internet. We talk about your business needs and goals, and identify what look, feel, marketing strategy and promotion will work best for you.
We leave you with homework
(You knew that it couldn't be TOO EASY!) We set up a meeting for you with your personal Web Designer for the next working day or we setup a time for you to speak over the telephone. We go over you needs and we choose a designer that would best fit your site design requirements. If we are meeting in person we shake your hand and we leave. It's that easy...
The next day
(Or sometimes the same day) you receive a call from your Web Designer. He or She introduces themselves. They then go over the information that they will be needing from you before preparing your Web Site Bid Cost Estimate. They give you information so you can make a decision on an Internet Service Provider (ISP) and assist you with choosing and registering your Domain name. These two steps are most importantly the first two steps. Your selection of ISP can ultimately determine some very important cost savings for you, and it is important to secure the domain name of your choosing. After this is completed the web designer will await to receive your "Homework" papers.
Once the web designer
Receives all the important information from you he/she will prepare your bid. You will read over your detailed bid from Third Wish. After you agree to the price and terms, you will sign it and send it back to the address printed on your proposal. Once it, and a deposit, are received, your designer will get busy designing your site.
You will be able to
To view the work as it is performed via the Internet. Your web designer will tell you how to access this information and you can look at it, and review it as often and whenever you like. You will correspond back and forth with your Web Designer, indicating what you like, what you don't, what you would like changed, and other important matters concerning what YOU want done. You are our most valued customer, and we want you to be extremely happy with our work!
Once the web site is completed
Is completed (in a very timely fashion - to your surprise) to your satisfaction, your Web Designer will publish it up to the Internet for all to access.
You will then be receiving
Some more "Homework." This is information that we need you to supply so that we can get you active with all the Internet Browsers (Excite, Yahoo, Infoseek, Lycos, etc., along with 400 others).
Once it is all done
To your satisfaction and according to the Bid Proposal, you will send in the balance owing.
After this process is complete
We don't forget you! We will identify what your needs are at this point. Will you want us to maintain your Web site? Will you want to do it yourself? Do you need help in learning how to do it? Whatever your needs are, we will be there. Whatever your decision, we offer you 2 weeks of FREE support.
After all is said and done
You are so extremely happy that you refer us to all of your friends. We send you a Christmas card each year and we give you a call from time to time to see how you are doing and keep you informed about any new and exciting things that are available on the Internet, because by this time we have become the best of friends!
Web Site Design Agreement